Refund policy

Effective date: September 24, 2026

Final-sale policy

All sales are final. Throw Co. does not accept returns or exchanges for preference changes, unwanted mystery-box contents, or other change-of-mind reasons. Nothing in this policy limits a remedy that cannot be excluded under applicable law.

Order changes and cancellations

Requests to change or cancel an order must be emailed to discdealerz.store@gmail.com within 24 hours after purchase and before fulfillment begins, whichever occurs first. We cannot guarantee a change or cancellation after an order enters fulfillment.

Damaged, defective, or incorrect items

Email us within seven days after delivery. Include your order number, a description of the issue, clear photographs of the item and its packaging, and any other information reasonably needed to evaluate the claim. Keep the item and packaging until the claim is resolved.

If a claim is approved, Throw Co. will provide a replacement when reasonably available or issue a refund to the original payment method. We may provide a prepaid return label if the item needs to be returned; do not send an item back without instructions.

Refund timing

Approved refunds are submitted to the original payment method within five business days. Banks and payment providers may require additional time to post the credit. Optional expedited-shipping charges are non-refundable unless required by law or the refund results from Throw Co.’s error.

Subscription renewals

A subscription renewal processed because cancellation was completed less than 24 hours before the scheduled billing date is final and non-refundable except where required by law or when Throw Co. approves a damaged, defective, incorrect, or unfulfilled-order claim. The paid monthly Flight Box will still be fulfilled before cancellation takes effect.